FAQ

Rollchain Casino is an online gaming site that supports both crypto and fiat currencies, built for casual players and high-rollers alike. The platform combines real-time rakeback rewards with regular prize races and a large selection of slots, table games, and live dealer titles from industry studios. New players benefit from an automatic rewards program with no wagering attached, while regulars can aim for weekly and seasonal prize pools. Want a deeper look? Read our full review for a detailed breakdown of features and offerings.

Creating an account is quick: provide a valid email, choose a secure password, and complete any required fields on the registration form. After registration you can deposit and play, though some payment methods may require identity checks before withdrawals. Keep your login details private and use a strong, unique password. If you plan to use cryptocurrency, you can fund your account with supported coins and start playing almost immediately.

Rollchain accepts a wide range of options: American Express, Bank Transfer, Bitcoin Cash (BCH), Bitcoin (BTC), CASHlib, Ethereum (ETH), Google Pay, Interac, Jeton, Litecoin (LTC), MasterCard, Mifinity, MuchBetter, Neosurf, PayPal, Sofort, Solana, Tether (USDT), Tron (TRX), Visa, and iDebit. Supported currencies include Bitcoin, Bitcoin Cash, EUR, Ethereum, Litecoin, Tether, and USD. Availability may vary by region and verification level.

Deposit speed depends on the method: most card and e-wallet deposits are instant, crypto deposits confirm within blockchain times, and bank transfers can take several business days. Withdrawals are typically processed after verification—crypto payouts are often fastest, while cards and bank transfers can take longer. Processing times also depend on the selected payment provider. Always check the cashier for estimated times and any applicable limits or fees.

Rollchain offers real-time 12% rakeback with no wagering through Rollchain Rewards, credited instantly. Regular prize events include Weekly Races (total prize pool around $200 with up to $110 for top bettors) and seasonal competitions like the Christmas Monthly Race with tiered prizes for top players. Promotional details and eligibility are listed on the promotions page; many offers are automatic based on play.

No codes are required for the primary rakeback reward—joining Rollchain Rewards activates the 12% rakeback automatically and it carries no wagering requirement. Some limited events or partner promotions may use codes; if a code is needed it will be clearly displayed in the promotion terms or by customer support.

Wagering requirements tie bonus amounts to playthrough before converting to withdrawable balance. Rollchain’s core 12% rakeback is paid as real cash in real time and has no wagering attached, meaning credited amounts are withdrawable immediately. Prize pools and event rewards can carry their own terms; always check the specific promotion rules for any restrictions or game eligibility.

Yes. Rollchain’s site is optimized for mobile browsers so you can play on smartphones and tablets without downloading an app. Games adapt to touch screens and smaller displays, offering a seamless experience for spins, bets, and account management. Performance can vary by device and connection; for the best experience use updated browsers and a stable internet connection.

Rollchain features a broad selection from reputable studios including NetEnt, Play’n GO, Pragmatic Play, Big Time Gaming, Red Tiger, Habanero, Hacksaw Gaming, NoLimit City, BGaming (Softswiss), Blueprint Gaming, Thunderkick, Spinomenal, and others. You’ll find a mix of popular video slots, jackpot titles, table games, and more niche releases from boutique developers.

Rollchain uses industry-standard security measures such as SSL encryption to protect account and financial data. Games come from established providers who use certified random number generation and audited game mechanics; provider pages and audit statements (when available) offer transparency on fairness. For account safety, follow good practices: protect your password, enable available security features, and contact support immediately if you suspect unauthorized access.

Verification typically requires a government-issued ID (passport, driver’s license, or national ID) and a proof of address (utility bill or bank statement dated within the last three months). Additional documents may be requested for larger withdrawals or regulatory compliance. Typical review times range from a few hours to a couple of business days depending on document quality and workload. Completing verification promptly speeds up withdrawal approvals.

Rollchain offers live chat for fast help and email support at support@rollchain.io for detailed requests or document submission. Live chat is ideal for quick account or payment questions, while email is best for sending verification documents or tracking complex issues. Keep your account details ready when contacting support to help the team assist you efficiently.